Need help with gambling? Contact our support team 24/7 — [email protected] — or use the Self-Exclusion tool in your account settings immediately.
Safe Play Policy

Responsible Gambling

pk36t takes responsible gambling seriously. This page outlines the tools, limits and support resources we provide to help Pakistani players stay in control of their betting activity. Gambling should always be enjoyable — never stressful, never compulsive and never more than you can afford to lose.

18+ Only Self-Exclusion Available Deposit & Loss Limits

18+
Minimum Age
Requirement
24/7
Support
Availability
4
Limit Types
Available
∞
Permanent
Self-Exclusion Option

Gambling Is Entertainment — Not a Financial Strategy

At pk36t, we want every player — whether they're following PSL T20 matches from Lahore, betting on ICC tournaments in Karachi or playing live casino from Islamabad — to stay in full control of their gambling activity. That means understanding the risks, using the tools available and knowing when to stop.

Responsible gambling is built into every layer of the pk36t platform. It is not a separate section bolted on after the fact — it shapes how we design account features, how we train our support team and how we respond when a player shows signs of distress.

Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. pk36t does not claim to be licensed or regulated by any Pakistani authority. Users are responsible for understanding the legality of online gambling in their jurisdiction before registering or wagering. Nothing on this page constitutes legal advice.

The Golden Rules of Safe Play

  • Only gamble with money you can afford to lose outright
  • Set a budget before you start — and stick to it regardless of results
  • Never chase losses — increasing bets to recover losses is a warning sign
  • Balance gambling time with other leisure activities and family time
  • Never gamble under the influence of alcohol, stress or emotional distress
  • Take regular breaks — use the session timer tool in your account dashboard

Remember: pk36t does not guarantee any return on any wager. All gambling involves financial risk. The house always holds a mathematical edge across all games and sports markets. If gambling is causing you financial, emotional or relationship problems, please use our support tools or contact us immediately.

Strictly Adults Only

pk36t operates a zero-tolerance policy on underage gambling. Every account is subject to age verification and we will suspend any account found to belong to a person under the minimum age.

18+
Minimum Age

All players must be at least 18 years of age, or the higher minimum required by the applicable operator license jurisdiction. Whichever is greater applies.

KYC Verification

Before any withdrawal is processed, we verify your identity and date of birth using government-issued documents such as CNIC, passport or driver's licence.

Parental Controls

If you share a device with minors, enable device-level parental controls or use a separate browser profile with password protection to prevent underage access to pk36t.

Set Your Limits — Stay in Control

pk36t provides four types of account limits that you can configure from your dashboard at any time. Reductions take effect immediately. Increases are subject to a mandatory 24-hour cooling-off period.

Deposit Limit

Set a daily, weekly or monthly maximum on how much you can deposit into your pk36t account. Once the limit is reached, no further deposits are accepted until the period resets.

Loss Limit

Cap the amount you can lose in a day, week or month. When your net losses in a period reach this threshold, your account is temporarily restricted from placing further wagers until the next period.

Session Time Limit

Define the maximum duration of a single gambling session. When your session time expires, you will be automatically logged out. You can re-login after a cool-down interval that you set in advance.

Reality Check

Enable periodic on-screen pop-up reminders that display how long you have been playing and your net wagering position for the session. This helps you make informed decisions about continuing or stopping.

How to set limits: Log in to your pk36t account → navigate to Account Settings → select Responsible Gambling → choose the limit type and amount. Any reduction is applied immediately. Limit increases are subject to a mandatory 24-hour review period to protect you from impulsive decisions made during a session.

Your Safe Play Toolkit

Every tool listed here is built into the pk36t platform and accessible from your account dashboard at no additional cost. Using them is entirely your decision — we encourage every player to explore them.

Self-Exclusion

Request a temporary or permanent break from the platform. During self-exclusion, all access is suspended and you will be removed from all marketing lists immediately.

  • Minimum period: 6 months
  • Permanent option available
  • Takes effect within 24 hours
Cool-Off Period

Take a short break without committing to a full self-exclusion. Choose a cool-off period of 24 hours, 48 hours, 7 days or 30 days — during which your account is deactivated for gambling.

  • Available from account settings
  • No bonus activity during period
  • Cannot be shortened once set
Session Reminders

Set on-screen alerts at 15, 30, 60 or 90-minute intervals during active gambling sessions. Each alert shows your session duration and current net wagering position.

  • Configurable from dashboard
  • Shows net win/loss clearly
  • Option to end session directly
Marketing Opt-Out

Withdraw consent for all promotional communications — including bonus emails, SMS notifications and push messages — at any time from your account or by contacting support.

  • Takes effect within 72 hours
  • Transactional emails unaffected
  • Can be re-enabled at any time
Activity Statement

Download a full history of your deposits, withdrawals, bets placed, wins and losses at any time. Reviewing this regularly helps you understand your true gambling activity.

  • Exportable as CSV or PDF
  • Full transaction history
  • Available from account portal
Support Escalation

If our automated monitoring system detects unusual or high-risk gambling patterns on your account, our support team may proactively reach out to check on your wellbeing and offer assistance.

  • Proactive outreach where warranted
  • English and Urdu support available
  • Confidential and non-judgmental

How to Self-Exclude on pk36t

If you feel that gambling is becoming a problem, self-exclusion is the fastest and most effective step you can take. Follow these steps to apply a self-exclusion immediately.

01
Log in to your pk36t account

Access your account at pk36t.cam using your registered username and password. If you cannot log in, contact our support team directly at [email protected] and we will action the exclusion on your behalf without requiring access.

02
Navigate to Account Settings → Responsible Gambling

From your account dashboard, open the Settings menu and select the Responsible Gambling section. This contains all your limit and exclusion tools in one place.

03
Select Self-Exclusion and choose your period

Choose from a 6-month, 1-year, 2-year, 5-year or permanent self-exclusion. We strongly recommend choosing the longest period you feel comfortable with — you can always contact us to discuss reinstatement after the period expires, but you cannot shorten an active exclusion.

04
Confirm your request

Review the confirmation screen and submit your request. You will receive a confirmation email within 24 hours. Your account will be suspended, all marketing communications will stop, and any pending bonus offers will be cancelled.

05
Seek additional support if needed

Self-exclusion is a powerful first step, but professional support is also available. Please see the Support Resources section below for guidance on accessing problem gambling assistance. pk36t's support team can connect you with appropriate resources in English or Urdu.

Recognise the Warning Signs

Problem gambling can develop gradually. Knowing the difference between safe, recreational play and harmful behaviour is the first step to staying in control.

Chasing Losses

Placing larger bets or continuing to play specifically to recover money already lost. This is one of the most common early signs of problem gambling and is a behaviour that pk36t's session monitoring actively looks for.

Loss of Time Awareness

Spending far more time gambling than intended, missing daily obligations, work commitments or social events because of gambling sessions. If this resonates, use our session timer tool immediately.

Gambling with Essential Funds

Using money intended for rent, bills, groceries, school fees or other essential expenses to fund gambling activity. This is a serious warning sign requiring immediate action.

Hiding Gambling Activity

Concealing your gambling from family members, friends or colleagues — clearing browser history, creating separate accounts or being secretive about the time and money spent gambling.

Emotional Distress

Feeling anxious, irritable, depressed or restless when unable to gamble, or gambling as a way to cope with stress, loneliness, boredom or emotional problems rather than for entertainment.

Healthy Gambling

Playing within a pre-set budget, stopping when the budget is exhausted regardless of results, taking breaks, treating wins as a bonus rather than expected income and balancing gambling with other life activities.

Ask Yourself These Questions

These questions are adapted from widely used responsible gambling screening frameworks. Be honest with yourself — there are no right or wrong answers, only helpful ones.

1. Have you ever spent more time or money on gambling than you originally planned?
Never Occasionally Often Almost always
2. Have you gambled to escape worry, stress, boredom or emotional problems?
Never Occasionally Often Almost always
3. Have you tried to win back money you have lost by gambling more?
Never Occasionally Often Almost always
4. Have you hidden your gambling activity from family or friends?
Never Occasionally Often Almost always
5. Has gambling caused financial difficulty for you or your household?
Never Occasionally Often Almost always
6. Have you felt the urge to gamble with increasing amounts to get the same level of excitement?
Never Occasionally Often Almost always

If you answered "Often" or "Almost always" to any of these questions, please consider using our self-exclusion tool or contacting our support team. Help is available and confidential.

Getting Additional Help

pk36t encourages any player experiencing gambling-related difficulties to seek professional support. The following are general guidance categories for accessing help — we do not endorse specific third-party organisations but encourage users to explore support options available in their jurisdiction.

Counselling Services

Professional gambling counselling services are available in Pakistan through mental health practitioners and private clinics in Karachi, Lahore and Islamabad. Consider consulting a qualified psychologist if gambling is causing distress.

Family & Community Support

Sharing your experience with trusted family members or community leaders can be a meaningful first step. Pakistan has strong family and community networks that can provide practical and emotional support during difficult times.

Healthcare Professionals

Your registered GP or local healthcare provider can refer you to appropriate mental health and behavioural support services. Problem gambling is recognised as a behavioural health issue and qualified professionals can assist.

pk36t Support Team

Our support team is available 24/7 in English and Urdu. Contact us at [email protected] to activate self-exclusion, set account limits, request a cool-off period or simply discuss your situation confidentially.

pk36t does not endorse or affiliate with any specific third-party support organisation. The guidance above is informational. Users should conduct their own research to identify qualified, licensed support services in their local area. Support service availability varies by location and there is no guarantee any specific service will be reachable at any given time.

Gambling Should Always Feel Good

If at any point your gambling stops feeling like entertainment and starts feeling like an obligation, a problem or a source of stress, please use our tools or reach out to our support team immediately. We are here to help — not just to facilitate betting.

Visit Homepage Browse FAQ

Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws including Pakistan's Prevention of Gambling Act, 1977 may restrict gambling. Please gamble responsibly.